Get direct customer feedback
You can now have private, one-to-one conversations with your customers, directly through your point of sale. Clover Feedback lets you hear their input, respond to complaints, and correct errors before negative reviews appear online. It’s simple and comes free with your Clover POS.
Private conversations. Better feedback.
More customers are turning to 3rd-party reviews and social media. With Clover’s customer feedback system, you can engage your clientele for direct feedback and address any not-so-great experiences before they show up online.
Better customer experiences made simple
With Feedback, conversations are direct and private. That’s a better experience for you and your customers.
More love for your customers
Use Promos to reply directly to feedback with a thanks or special offer.
Preloaded and ready to use
Feedback connects you with customers, building and deepening relationships over time. It comes free with your Clover POS.
Let’s start the conversation
Fire up FeedbackAdd an automatic customer code to your receipts, and a message inviting them to share their input.
Let the customer speakYour customers can use their unique code on the Clover mobile app to send you private feedback, either via SMS or directly in the app.
Get notifiedWe’ll email you when someone leaves you feedback.
Tell them you’re listeningYou can reply right away, so your customers know you value their opinion.
An app built for a standout customer experience
- The Clover mobile app gives customers a simple way to earn rewards and order ahead at their favorite Clover businesses—like yours. It puts your business in your customer’s pocket.
- For customers, earning perks is as easy as sharing their first name when transacting. And the Clover app makes transactions even faster with order ahead and autopay.
- The Clover mobile app is fast, friendly, and free on the App Store and Google Play. It’s a great way to deepen customer relationships and keep them coming back.
- See how the Clover mobile app enables your customers to place mobile orders for pickup while earning rewards at your business:
Knowing customer flavor-ites is a must for boba tea shops. Clover Feedback lets them do real-time market testing of new tea flavors and menu items, just like the big companies do—but without the big price tag.
Discover our Customer Engagement solutions
Learn how our customer engagement solutions work for small businesses
Our Customer Engagement Plus plan packs more power when you need it
You get unlimited outreach, targeted promos, birthday rewards, automated win-back campaigns, and so much more. That’s a lot more customer engagement power for just $99/mo. Terms & conditions apply.
Explore Clover Customer Engagement
