Customers are the lifeblood of your business
Great customer relationships help you grow and expand. Our Customer Engagement solutions will help you nurture these relationships – and the tools come free with your Clover POS.
Engaged customers mean more business
- More spendingCustomers engaged with loyalty programs purchase 90% more frequently, spend 60% more per transaction, and are 5x more likely to choose a brand in the future.†
- Higher CLV (Customer Lifetime Value)A 5% uptick in customer loyalty can boost profits as much as 95%.† With Clover to help boost loyalty, merchants report a higher customer lifetime value (CLV).
- More repeat businessAcquiring new customers is 5 to 25 times more expensive than retaining the ones you have.†
- Higher customer return ratesOn average, merchants find 11-20% of first-time customers never return. And, the likelihood they do return drops 50-75% every 30 days.ǂ Clover merchants see a customer return rate of 1.5x more than merchants not using Clover.
Customer Engagement made simple
- Chat privatelyInvite customers to share their experiences directly from their receipts. Address customer feedback and concerns privately—before they show up on review sites.
- Drive traffic and salesDelight your customers with real-time promotions via text, email, or social media. Drive more traffic on slow days. Reach out to customers you haven’t seen in a while.
- Show appreciationEncourage repeat business with Clover’s data-tested programs. Rewards comes with a mobile app, so consumers can auto-pay, order ahead, and track reward points.
- Grow what you knowCustomers creates customer profiles from credit card sales and keeps contact info and preferences current—automatically.
Discover our Customer Engagement solutions
The rewards program is really popular and is a great way to say thanks for supporting us,” Paugh says. “People use those rewards all the time to redeem $5 off after earning 50 points. And we now have something close to 3,000 people in that rewards program!”
Lisa Paugh
Walrus Ice Cream
walrusicecream.com
Fort Collins, CO
Ice cream shop
Clover merchant since: 2014
Our Customer Engagement Plus plan packs more power when you need it
You get unlimited outreach, targeted promos, birthday rewards, automated win-back campaigns, and so much more. That’s a lot more customer engagement power for just $99/mo. Terms & conditions apply.
Learn how our customer engagement solutions work for small businesses
Peace of mind with your system
Free overnight shipping*
Once you’re approved, your system will arrive in one business day. *Online orders only.
Quick and easy set up
Set up your business and start taking payments all in the same day with the Clover Dashboard.
Consistent rates
All cards, including AMEX and rewards cards, feature the same low rates.
Help when you need it
Ready to assist you with everything from setting up to troubleshooting.
