Clover Account Only: the POS system with no hardware required

No. You do not need Clover hardware for occasional payments. Clover offers a virtual terminal that allows you to process payments online without dedicated hardware.

The virtual terminal is ideal for processing payments on an as-needed basis, such as for phone orders, invoicing, or remote transactions. It offers flexibility and convenience without the need for dedicated hardware, making it a cost-effective solution for occasional payment processing needs.

Yes. Clover Customer Support helps ensure your business runs smoothly by providing several avenues for assistance, including:

Phone support: You can reach Clover’s customer support team by phone for immediate assistance with technical issues or inquiries.

Online resources: Clover provides a comprehensive online knowledge base, FAQs, and tutorials to help you troubleshoot and find solutions independently.

Additionally, from a browser, log into your Clover account and select Help from the top menu to access a range of support options.

For your security, we’ll ask for your Merchant ID (MID) or Tax Identification Number (TIN), so please have that information handy.

Yes. Even though you may be face-to-face with your customer and holding the credit card, transactions that are manually entered instead of dipped or swiped at the point of sale are considered card-not-present (CNP). Credit card networks deem CNP transactions higher frauds risks because typically the card and the customer are out of sight of the merchant, such as in an eCommerce sale. Therefore, CNP transactions are charged at slightly higher rates to help protect against fraud risks.

Yes. Clover offers solutions that can help manage your business even if you don’t have a traditional POS system with hardware. Our virtual terminal allows you to process payments and access transaction history online, enhancing financial management.

Additionally, Clover provides a range of business management tools, including inventory tracking, reporting, and employee management, which can be accessed through our web-based dashboard. Even without a physical POS system, you can benefit from Clover’s digital tools to streamline operations, track performance, and improve your business.

Yes. You can easily add a POS device to your business at a later time. Whether you initially opted for a virtual terminal or simply want to expand your existing POS system, you can choose from a variety of Clover devices and seamlessly integrate them into your existing setup.

This allows you to adapt your point-of-sale infrastructure to your evolving business needs, making Clover a convenient and scalable solution. Contact our sales team to help you choose the best device for your business needs.